Now booking for Spring 2024 - Call 1-833-410-4357 or Book Online!

FAQs

Are there any special deals I should know about?

You bet! While our promotions vary, new Home Management Plan customers can often find special offers in Custodia Magazine. Just check the inside back cover for the latest deals! Or follow us on social media to get the latest: Facebook Instagram You can also call us 1-833-410-4357

How soon can I get an appointment?

In some cases, you could have us at your doorstep on the same day! And if you’re a premium Home Management Plan (HMP) subscriber, same-day service is guaranteed. Just call us at 1-833-410-4357 to check the next available slot.

Do you stand by the quality of your work?

Absolutely! We offer our Gold Seal Guarantee, which means we’re not satisfied until you are. Any issues? We’ll make it right. Call 1833 410 4357.

Where does Custodia operate?

Visit our service areas page to see if we’re in your area! If you don’t spot your city or town, keep an eye out—we’re constantly growing and could be near you soon!

What are your hours of operation?

Our team is available for phone, text, and email inquiries from 8 AM to 8 PM EST, Monday through Saturday Communication Hours Our team is available for phone, text, and email inquiries from 8 AM to 8 PM EST, Monday through Saturday, ensuring you can reach out to us at your convenience during these hours.…
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Do you work with Contractors to do services?

We work with trained and insured employee and contractor service providers. Our platform is responsible for pairing the right service provider with the right project and will connect you with the right help automatically.

Are you insured?

Yes, we’re fully insured! We have insurance covering damages to both persons and property for every single booking.

Do you offer a No Contact home maintenance service?

It varies across our locations, but many of our franchises work both weekends and weekdays. Our call centre is open 24-7, 365 days a year, and you can always book online to find an appointment time that works for you.

Can you do the work if I’m not onsite?

It depends on where you’re located. Some of our locations are able to get the job done even if you aren’t home, as long as the work area is easily accessible and the team can take payment over the phone. However, some locations do require you to be at home in order to perform the…
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How do I cancel or change my appointment?

You can always change or cancel your appointment at any time. Just call us at 1-833-410-4357 or log in to your account and you can you make changes to your appointment.