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NO CONTACT SENIORS SERVICES | COVID-19 TRAINED | HELPERS SCREENED DAILY

Help local seniors with these and other tasks, on-demand.

Shovelling Snow
Fixing Things
Clean The Yard
Running Errands
Cleaning House
Washing Windows
Companionship
Mowing The Lawn
Help With Tech
Painting
Organizing Things
Home Safety
WHY BECOME A CUSTODIA HELPER?

Purpose Driven Work

When you work with Custodia, you work with purpose and feel great about the help you are offering local seniors. On top of that, there are some great benefits.

EARN EXTRA MONEY

With Custodia you get the type of work you want.

WORK WITH PURPOSE

Feel great about your work and how you earn your income.

WORK WHEN YOU WANT

No set hours or days, you can work as much or as little as you want.

GET PAID QUICKER

Get paid fast when you finish each project. It’s simple.

OPPORTUNITY FOR MORE

Custodia is growing and we want you to grow with us.

Which type of role is right for me?

handyman and gardening services

Pro Helper

A handy problem solver

– Home and property maintenance
– Requires a vehicle
– Use your own tools and equipment
– Fill open spots in your schedule
– Work whenever you want
– Gass and tool maintenance credits
– Get paid fast!

Home Helper

A trusted confidant and helper

– Have uplifting conversations with seniors
– Check in on customers and follow checklist
– Help with shopping, yard work, & odd jobs
– Strong coordination skills
– Requires a vehicle
– Work when you want
– Get paid fast!

How we operate

Our values guide our business, our team, our service, and our Brand.

Hold your head high
Be your own captain
Obsess over the customer
Learn more
Go above and beyond
Succeed, as a team

We’re committed to the health and safety of all seniors and Custodia Helpers

Our teams are working closely with health officials to make sure we’re taking the appropriate precautionary measures to keep Helpers safe, including providing Helpers with basic tools and safety kits.

Covid-19 Policy

Frequently Asked Questions about working with Custodia

How do I become an Custodia  helper in my area?

To become a Custodia Helper you must meet the basic requirements and sign-up using the form above. Once you’ve signed-up, if approved, you’ll get an email with next steps.

What are the job requirements for Custodia helpers?

In order to work with Custodia, you must:
– Be at least 18 years old
– Be eligible to work in Canada
– Have a valid driver’s license and regular access to a registered vehicle 
– Have a smartphone that’s compatible with the Custodia app
– Be able to lift 30+ lbs with or without accommodation
– Help with home and property maintenance
– Pass a background check

How are Custodia helper earnings calculated?

Custodia Helper earnings are based on:
– Size of the job
– Time of day when the order is placed
– Time spent shopping
– Batch incentives, quality bonuses, retention boosts, and customer tips

How do Custodia helpers get paid?

Custodia Helpers are paid weekly via direct deposit and these payments correspond to services provided between Monday and Sunday of the previous week. If you don’t have direct deposit set up, Custodia will help you get set up with your bank. Custodia also offers an Quick Pay option for Helpers who may need the cash right away.

Do Custodia helpers get tips?

Yes! You keep 100% of customer tips as an Custodia Helper. Custodia does not take any portion of tip money.

What is the difference between a Skilled Helper and a General Helper?

As a Custodia Helper, you can choose from a variety of day to day tasks for seniors: home and property maintenance, handyman work, cleaning, errands, painting and more. Each service may need different skills and tools:

Pro Helper: A contract role with Custodia and requires a vehicle, insurance, tools, and equipment in order to deliver Custodia services directly to seniors. As a skilled helper, you have control over where, when, what jobs you take.

Home Helper: A casual labour employee who helps seniors with general home and properly mantenance and odd jobs. This role requires access to transportation and simple home and property maintenance tools. Custodia covers insurance and taxes.

Specialized Helper: A business that offers a specialized service for seniors with it’s own insurance, employees, and processes.

Will I still earn money as a Custodia Helper if I don’t get any orders?

You can earn money by advancing your skills and taking online courses with Custodia that help you get more work. We pay you to learn.

Not all helpers qualify for skills training. Please inquire with the local manager.

Otherwise, Custodia Helper’s do not get paid if they do not successfully complete any requests.

Do you have to have a car to work as a Custodia Helper?

To be a Custodia helper you must have access to a vehicle. To be a Pro Helper, you need basic tools to perform the work you request. Virtual Helpers genereally work from home.

You do not need to own the car/van/truck. You do need to proof of insurance.

Does Custodia pay for gas, mileage, or car maintenance

Custodia automatically builds in a maintenance and gasoline credit on jobs that require gas or electric engines to do work. We also add a gasoline credit for Helpers who execute multiple (3 or more) visits a day for seniors.

As a Custodia Skilled Helper you are an independent contractor. Therefore, you use your own vehicle to handle requests and you pay for your own maintenance and fuel. 

However, as an independent contractor, you may be able to write off some of these expenses as business-related expenses when filing your taxes. Please consult a tax advisor if you have any questions or 

How do taxes work as a Custodia Helper?

Your taxes will not be withheld from your pay. If you make more than $500 per tax year as a Custodia Helper, we will send you a T4A tax form. This is a standard tax form for contract workers