Perimeter Safety Check

Growth Through Customer Service

Perimeter Safety Check

This is a simple process you can do while you’re working to ensure your customers are safe and you capture all of the potential work projects you can offer our customers.

Responsibilities

You are responsible for keeping our customers safe around their homes. Please do your best to point out anything that may be a safety hazard for them. If it’s quick, just help them while you’re there. If it’s more of a job, tell them about it and book a visit if they would like to.


Procedure

The Perimeter Safety Check

Safety is our top priority. Our job is to keep seniors at home longer with reduced stress.

You and your team should take our customer’s safety and security very seriously. We are here to help seniors and other vulnerable populations and need to keep safety top of mind at all times. While using equipment, working with customers, and finishing on the job site.

Perform your Perimeter Safety Check after you have completed your service, before leaving for the next job.

  1. Check that all exterior lights are working
  2. Check for tripping hazards on walkways, patios, decks
  3. Check if branches are touching the home or power lines
  4. Check any visible dead plants within reason
  5. Ensure garbage and recycling areas are clean and accessible
  6. Ensure all walkways, patios, stairs are clear of obstruction
  7. Ensure all ice, dirt, and debris are cleaned up or noted
  8. Look for other potential safety hazards outside the home
  9. Check on the customer

Knock on the door and see that all is well and have a little chat with the customer. Ensure they know you have completed your work and performed your perimeter safety check.

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