Category: Working with Seniors

Growth Through Customer Service

Professional Boundaries : Essential Guidance for Home Pros

In our role as Home Pros at Custodia, setting and maintaining professional boundaries with our customers is essential. Our goal…
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The 5-Star Service Visit – Every Time!

Covers our approach to each and every service visit. Our service is our livelihood. It’s actually pretty easy to make…
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Perimeter Safety Check

This is a simple process you can do while you’re working to ensure your customers are safe and you capture…
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The Custodia Fall Risk Assessment

We’re excited to launch the Custodia Fall Prevention Assessment! This tool is designed to help our team and partners efficiently…
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The Chat Procedure

Scope This procedure covers the reasoning and execution of one of our core differentiators – The Chat. Responsibilities All Custodia…
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