Category: Critical Processes

Growth Through Customer Service

Earn thousands by referring customers

At Custodia, we believe in recognizing the hard work and dedication of our Field Home Pros, Home Helpers, and Contractors.…
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The 5-Star Service Visit – Every Time!

Covers our approach to each and every service visit. Our service is our livelihood. It’s actually pretty easy to make…
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Perimeter Safety Check

This is a simple process you can do while you’re working to ensure your customers are safe and you capture…
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The Custodia Fall Risk Assessment

We’re excited to launch the Custodia Fall Prevention Assessment! This tool is designed to help our team and partners efficiently…
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The Chat Procedure

Scope This procedure covers the reasoning and execution of one of our core differentiators – The Chat. Responsibilities All Custodia…
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One Piece Flow Procedure

Covers an outline of one-piece flow as it pertains to in-field home helpers. Responsibilities Home Helpers are responsible for executing…
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One-Time Job Guide

At Custodia, the one-time job process is key to maintaining our reputation for exceptional service and customer satisfaction. Whether it’s…
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Custodia Independent Contractor or Service Provider Agreement and Terms

If you’re seeing this post, you’re already a Custodia Home Pro Contractor. Welcome to the team! This post is just…
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