Growth Through Customer Service
Falls in the bathroom can cause injuries, sometimes fatal. Entering and exiting a slippery bathtub poses a significant fall risk…
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Scope The scope of this process begins after you have started your day and have arrived on the job site…
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Final Reminder: Your role as a Snow Removal Pro is crucial to the safety and satisfaction of our clients. By…
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In our role as Home Pros at Custodia, setting and maintaining professional boundaries with our customers is essential. Our goal…
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Adjusting your travel distance in the Custodia Home Pro app helps you control the range of job opportunities you receive.…
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Changing a quote in the Custodia Home Pro app is a necessary step, especially when performing on-site estimates. Here’s a…
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Completing a job in the Custodia Home Pro app is a straightforward process designed to ensure that you provide excellent…
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In this guide, I’ll show you how to manually refresh your job list in the Custodia Home Pro app. While…
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Keeping your schedule updated in the Custodia Home Pro app ensures you never miss an opportunity for a job. Here’s…
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In this guide, I’ll walk you through how to update your skills in the Home Pro app: 1. Log In…
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As the weather warms up, many homeowners start preparing their yards for the spring and summer seasons. Whether you’re mowing…
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Driving is an essential part of home service work, whether you’re traveling between job sites or transporting equipment. At Custodia,…
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Whether you’re cutting wood, painting, or working with power tools, protecting your eyes should always be a priority. Eye injuries…
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Hearing is something we often take for granted, but for those working in construction, home maintenance, and other noisy environments,…
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Ladder safety is critical for homeowners and professionals alike. Whether you’re cleaning gutters, fixing roof shingles, or simply hanging lights,…
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At Custodia, we believe in recognizing the hard work and dedication of our Field Home Pros, Home Helpers, and Contractors.…
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Covers our approach to each and every service visit. Our service is our livelihood. It’s actually pretty easy to make…
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Home Pros can contact the customer.. if the click on the job in the today list. They will get to…
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To speed up yard clean ups – simply mulch the leaves into the mower bag. Or even the BIG Leaf…
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Are you grappling with the challenge of an unsightly lawn? You’re not alone. Many homeowners struggle with this issue, but…
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Here are a few great Snow Clearing videos from YouTube.
This is a simple process you can do while you’re working to ensure your customers are safe and you capture…
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We’re excited to launch the Custodia Fall Prevention Assessment! This tool is designed to help our team and partners efficiently…
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What’s the difference between 3cm and 5cm snow removal? For 3cm snow removal, our team will arrive once the snow…
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The purpose of this overview is to establish clear standards and expectations for snow removal services, ensuring that all team…
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As we close out Sprint 52 and gear up for Sprint 53, we’re excited to share the key updates that…
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Scope This procedure covers the reasoning and execution of one of our core differentiators – The Chat. Responsibilities All Custodia…
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Covers an outline of one-piece flow as it pertains to in-field home helpers. Responsibilities Home Helpers are responsible for executing…
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At Custodia, the one-time job process is key to maintaining our reputation for exceptional service and customer satisfaction. Whether it’s…
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We’re excited to have you join Custodia, a leading home management platform dedicated to providing exceptional service for homeowners, particularly…
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If you’re seeing this post, you’re already a Custodia Home Pro Contractor. Welcome to the team! This post is just…
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Are you ready to dive into the world of small engine repair? Whether you’re a total beginner or looking to…
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