Growth Through Customer Service

Optimal Grab Bar Placement for In-Home Senior Bathrooms Adapted from CMHC Research 

Falls in the bathroom can cause injuries, sometimes fatal. Entering and exiting a slippery bathtub poses a significant fall risk…
Read more

Work Procedure for Yard Clean Up

Scope The scope of this process begins after you have started your day and have arrived on the job site…
Read more

Preparing for a Snow Day

Final Reminder: Your role as a Snow Removal Pro is crucial to the safety and satisfaction of our clients. By…
Read more

Professional Boundaries : Essential Guidance for Home Pros

In our role as Home Pros at Custodia, setting and maintaining professional boundaries with our customers is essential. Our goal…
Read more

Set Your Work Travel Distance

Adjusting your travel distance in the Custodia Home Pro app helps you control the range of job opportunities you receive.…
Read more

Make or Change a Quote

Changing a quote in the Custodia Home Pro app is a necessary step, especially when performing on-site estimates. Here’s a…
Read more

Complete A Job

Completing a job in the Custodia Home Pro app is a straightforward process designed to ensure that you provide excellent…
Read more

Refresh the Job List

In this guide, I’ll show you how to manually refresh your job list in the Custodia Home Pro app. While…
Read more

Set Your Schedule

Keeping your schedule updated in the Custodia Home Pro app ensures you never miss an opportunity for a job. Here’s…
Read more

How to Set Your Skills in the Home Pro App

In this guide, I’ll walk you through how to update your skills in the Home Pro app: 1. Log In…
Read more

Spring Yard Work Safety: Essential Tips for a Safe and Productive Season

As the weather warms up, many homeowners start preparing their yards for the spring and summer seasons. Whether you’re mowing…
Read more

Driving Safety: Staying Safe on the Road for Home Service Professionals

Driving is an essential part of home service work, whether you’re traveling between job sites or transporting equipment. At Custodia,…
Read more

Eye Protection: Safeguarding Your Vision During Home Projects

Whether you’re cutting wood, painting, or working with power tools, protecting your eyes should always be a priority. Eye injuries…
Read more

Noise and Hearing Loss Prevention: Protecting Your Ears on the Job

Hearing is something we often take for granted, but for those working in construction, home maintenance, and other noisy environments,…
Read more

Ladder Safety: A Guide for Safe Home Maintenance

Ladder safety is critical for homeowners and professionals alike. Whether you’re cleaning gutters, fixing roof shingles, or simply hanging lights,…
Read more

Earn thousands by referring customers

At Custodia, we believe in recognizing the hard work and dedication of our Field Home Pros, Home Helpers, and Contractors.…
Read more

The 5-Star Service Visit – Every Time!

Covers our approach to each and every service visit. Our service is our livelihood. It’s actually pretty easy to make…
Read more

Contact A Customer

Home Pros can contact the customer.. if the click on the job in the today list. They will get to…
Read more

Collect Leaves into the Mower Bag

To speed up yard clean ups – simply mulch the leaves into the mower bag. Or even the BIG Leaf…
Read more

How to Fix an Ugly Lawn

Are you grappling with the challenge of an unsightly lawn? You’re not alone. Many homeowners struggle with this issue, but…
Read more

Snow Clearing Training Videos

Here are a few great Snow Clearing videos from YouTube.

Perimeter Safety Check

This is a simple process you can do while you’re working to ensure your customers are safe and you capture…
Read more

The Custodia Fall Risk Assessment

We’re excited to launch the Custodia Fall Prevention Assessment! This tool is designed to help our team and partners efficiently…
Read more

Snow Clearing FAQ

What’s the difference between 3cm and 5cm snow removal? For 3cm snow removal, our team will arrive once the snow…
Read more

Snow Clearing Overview and Quiz

The purpose of this overview is to establish clear standards and expectations for snow removal services, ensuring that all team…
Read more

Home Pro Update: Sprint 52 Recap and Sprint 53 Preview

As we close out Sprint 52 and gear up for Sprint 53, we’re excited to share the key updates that…
Read more

The Chat Procedure

Scope This procedure covers the reasoning and execution of one of our core differentiators – The Chat. Responsibilities All Custodia…
Read more

One Piece Flow Procedure

Covers an outline of one-piece flow as it pertains to in-field home helpers. Responsibilities Home Helpers are responsible for executing…
Read more

One-Time Job Guide

At Custodia, the one-time job process is key to maintaining our reputation for exceptional service and customer satisfaction. Whether it’s…
Read more

Welcome to the Custodia Network!

We’re excited to have you join Custodia, a leading home management platform dedicated to providing exceptional service for homeowners, particularly…
Read more

Custodia Independent Contractor or Service Provider Agreement and Terms

If you’re seeing this post, you’re already a Custodia Home Pro Contractor. Welcome to the team! This post is just…
Read more

Small Engine Maintenance and Repair

Are you ready to dive into the world of small engine repair? Whether you’re a total beginner or looking to…
Read more