Earn thousands by referring customers
At Custodia, we believe in recognizing the hard work and dedication of our Field Home Pros, Home Helpers, and Contractors. That’s why we’re thrilled to introduce our Customer Referral Program, designed to help you maximize your income while out in the field. Whether you’re working with new customers or upselling services to current ones, you now have the opportunity to earn even more with every interaction.
How You Can Earn More:
• $100 for every new customer referral – Bring in new customers and earn a bonus.
• $50 for upselling to an existing customer – Add services to their current package and boost your pay.
How It Works:
1. Spot Opportunities on the Job:
While you’re working at a customer’s property, be on the lookout for chances to introduce additional services. If a customer asks about any of our offerings, you have two ways to earn:
• Refer them to Custodia using the QR code provided.
• Sell the service directly on-site and keep the Custodia margin, plus earn the incentive.
2. Submit the Lead:
Submitting a lead is simple. Scan the QR code, enter the customer’s information, and select your name. You can also do this directly from the Custodia app using the “Add a Lead” feature.
3. Customer Service Takes Over:
Once the lead is submitted, our Customer Service (CS) team is immediately notified. They handle the follow-up to convert the lead into a sale or an assessment.
4. Get Paid for Every Conversion:
After the customer books a service or assessment, your lead is tracked, and you’ll be paid for every successful conversion at the end of the month.
Maximize Your Earnings with Upsells:
Existing customers offer just as much potential for earning extra! When you successfully sell an additional service to a current customer, you’ll receive a $50 bonus. This is on top of your regular pay for the job, making it a great way to increase your earnings without much extra effort.
The Process:
• Immediate Follow-Up: Once a lead is submitted, the CS team prioritizes it for action.
• Job Setup: If you’ve already sold the service, the City Coordinator helps schedule the job in the app.
• Assessment and Pricing Support: If the customer isn’t ready to book, the CS team sends out a professional to conduct an assessment, provide a quote, and close the sale.
• Unsuccessful Assessments: If a lead doesn’t convert, no incentive is paid. This keeps the focus on successful deals.
Why It Matters:
Every interaction is an opportunity to increase your earnings. Imagine this: while working on a yard cleanup, a neighbor inquires about a similar service. You refer them, and not only do you get your portion of the job, but you also pocket an additional $100 for the referral.
Other scenarios to consider:
• Gutter Cleaning: While on the job, a customer mentions their clogged gutters. You upsell Custodia’s gutter cleaning service and earn an extra $50 on top of your regular fee.
• Window Cleaning: A passerby notices your work and asks about window cleaning. You refer them, they book through Custodia, and you earn a bonus!
• Handyman Services: A customer asks about minor repairs. You secure a booking for handyman services and add another bonus to your day’s earnings.
Start Earning More Today!
With Custodia’s Field Incentive Program, every conversation, referral, or upsell is an opportunity to put more money in your pocket. So keep an eye out for potential leads, seize those moments, and start boosting your income with every job!
Ready to get started? Check out the “Add a Lead” feature in the Custodia app today and see how you can make the most of every opportunity!