Custodia stands firmly behind our satisfaction guarantee for all services provided. Should you find yourself dissatisfied with any aspect of our work, we are committed to resolving the issue at no extra cost to you.

Satisfaction Guarantee
Custodia stands firmly behind our satisfaction guarantee for all services provided. Should you find yourself dissatisfied with any aspect of our work, we are committed to resolving the issue at no extra cost to you.

Resolution and Flexibility
Our team will work diligently to correct any concerns you may have, ensuring your complete satisfaction with our services. Moreover, Custodia operates without binding contracts, offering you the freedom to cancel services at any time, for any reason, with 24 hours notice.

Further Information
For more details about our commitment to satisfaction, we invite you to read about the Custodia Gold Seal Guarantee.

Custodia provides flexible scheduling by assigning service windows in the morning, afternoon, or evening.
Service Windows for Scheduling
Custodia provides flexible scheduling by assigning service windows in the morning, afternoon, or evening. These windows are determined based on both the specific service requirements and the customer’s schedule, ensuring convenience and efficiency.

Example of Scheduling
For instance, a Home Safety Inspection could be scheduled for Tuesday, June 4th, between 8 AM and 10 AM. This approach allows us to accommodate unforeseen circumstances that may arise during the workday while striving to meet your schedule.

Commitment to Punctuality and Professionalism
Our team is committed to being punctual, professional, and courteous for every service, understanding the importance of your time and trust in us.

We’ll create a general email on your behalf specifically for setting up and managing your Custodia account.
Creating an Account Without an Email
Absolutely, you can still utilize Custodia’s home management services even if you don’t have an email address. We’ll create a general email on your behalf specifically for setting up and managing your Custodia account.

Account Management
There’s no need for you to log in or directly manage this email account; it’s simply a tool we use to centralize communications and manage your service requests efficiently.

Assistance with Email Setup
If you’re interested in having your own email address, our team is ready to assist. We can help set up a Gmail account for you at no cost, courtesy of Google.

Getting Help
For assistance with this process or any other inquiries, just reach out to our customer service team. We’re here to make everything as smooth and convenient as possible.

Custodia provides a solid estimate of the price over the phone. Our pricing model is based on the specific size, space, or volume of work required at your home, making it essential for us to conduct an in-person assessment to offer an accurate price.
Pricing Transparency
Custodia provides a solid estimate of the price over the phone. Our pricing model is based on the specific size, space, or volume of work required at your home, making it essential for us to conduct an in-person assessment to offer an accurate price.

Estimation Process
While we can offer an estimated price for certain single services before the appointment, the final price will only be determined onsite after a comprehensive evaluation of the work area.

Scheduling an Assessment
The most effective way to receive an accurate price is to book a free, no-obligation onsite assessment with us. This allows us to provide you with a precise quote tailored to your specific needs.

Final Price Assurance
For services estimated via a virtual assessment, please note that the final price may be subject to adjustments based on our team’s onsite evaluation. However, for in-person assessments and quotes, the provided costs are final, and we stand by the quality and transparency of our pricing.