{"id":254,"date":"2024-10-18T21:38:37","date_gmt":"2024-10-18T21:38:37","guid":{"rendered":"https:\/\/custodia.com\/home_pro_training\/?p=254"},"modified":"2024-10-18T22:32:49","modified_gmt":"2024-10-18T22:32:49","slug":"helper-app-how-to-complete-a-job","status":"publish","type":"post","link":"https:\/\/custodia.com\/home_pro_training\/using-the-app\/helper-app-how-to-complete-a-job\/","title":{"rendered":"Complete A Job"},"content":{"rendered":"\n<iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/uh_9xJC0iK8?si=S5YsEFSsyGkVuDQG\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n\n\n\n<p>Completing a job in the Custodia Home Pro app is a straightforward process designed to ensure that you provide excellent service and accurately track your time. Here\u2019s a step-by-step guide:<\/p>\n\n\n\n<p>1. <strong>Navigate to the Jobs Tab<\/strong>: Open the app and go to the <em>Jobs<\/em> tab. Select <em>Today<\/em> to see the list of your scheduled jobs. Choose the job you\u2019re currently working on.<\/p>\n\n\n\n<p>2. <strong>Start the Job Timer<\/strong>: When you arrive at the customer\u2019s site, start the job by beginning the timer. This helps track how long the job takes and lets our customer service team know that you\u2019re on-site.<\/p>\n\n\n\n<p>3. <strong>Pause and Resume as Needed<\/strong>: If you need to take a break or lunch, you can pause the timer. When you\u2019re ready to continue, simply resume the job.<\/p>\n\n\n\n<p>4. <strong>Complete the Job<\/strong>: When the job is done, stop the timer and proceed to complete the job.<\/p>\n\n\n\n<p>5. <strong>Engage with the Customer<\/strong>: As part of our commitment to 5-star customer service, take a moment to chat with the customer, ensure they\u2019re satisfied, and ask if they need anything else. Perform a quick perimeter check of the property to ensure everything is in order.<\/p>\n\n\n\n<p>6. <strong>Add Notes and Media<\/strong>: If you have any notes or pictures related to the job, such as photos of the completed work, use the <em>Add Media<\/em> button to upload them. This can include descriptions like \u201ccompleted the full yard\u201d or \u201cswept off the driveway.\u201d<\/p>\n\n\n\n<p>7. <strong>Confirm Completion<\/strong>: After adding any final details, confirm the job completion. The app will mark the job as complete and send the update to our system.<\/p>\n\n\n\n<p>Following these steps ensures that the job is recorded accurately and helps maintain excellent customer satisfaction!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Completing a job in the Custodia Home Pro app is a straightforward process designed to ensure that you provide excellent&hellip; <br \/> <a class=\"read-more\" href=\"https:\/\/custodia.com\/home_pro_training\/using-the-app\/helper-app-how-to-complete-a-job\/\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":259,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-254","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-using-the-app"],"_links":{"self":[{"href":"https:\/\/custodia.com\/home_pro_training\/wp-json\/wp\/v2\/posts\/254","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/custodia.com\/home_pro_training\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/custodia.com\/home_pro_training\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/custodia.com\/home_pro_training\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/custodia.com\/home_pro_training\/wp-json\/wp\/v2\/comments?post=254"}],"version-history":[{"count":4,"href":"https:\/\/custodia.com\/home_pro_training\/wp-json\/wp\/v2\/posts\/254\/revisions"}],"predecessor-version":[{"id":281,"href":"https:\/\/custodia.com\/home_pro_training\/wp-json\/wp\/v2\/posts\/254\/revisions\/281"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/custodia.com\/home_pro_training\/wp-json\/wp\/v2\/media\/259"}],"wp:attachment":[{"href":"https:\/\/custodia.com\/home_pro_training\/wp-json\/wp\/v2\/media?parent=254"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/custodia.com\/home_pro_training\/wp-json\/wp\/v2\/categories?post=254"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/custodia.com\/home_pro_training\/wp-json\/wp\/v2\/tags?post=254"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}